IT Service Management (ITSM)
IT Service Management (ITSM) Aryaduta Hotel Semanggi/Swiss-Belhotel, Jakarta | 28-30 Nov 2012| Rp. 3.750.000 ,- (Full fare) Descriptions : This course aims at raising individual’s understanding of, and competence in IT Service Management as described in the best practice or best framework such as in ITIL. This course provides IT Managers and Practitioners with a practical […]