IT PROJECT MANAGEMENT

Objectives

“IT” means different things to different people. This course addresses all areas of IT project management: hardware, software, systems integration, communications, and human

PROGRAM OUTLINE :

1.Overview of IT Project Management :

Continual Service Improvement

Definition and characteristics of IT project management, common reasons why IT projects fail Critical factors for IT project success The IT project life cycle and the activities of each life cycle phase Project processes common to all projects

2. Concept Phase : Selecting and funding IT projects, identify key project stakeholders and  describe the purpose and content of a IT business case, further prepare a project charter

3. Requirements Phase

Identify and articulate customer requirements, and distinguish between functional and technical requirements. Use different methods for gathering requirements, and develop a requirements traceability methodology

4. Planning Phase :

Identify the key components of the project plan and the planning process. Construct a work breakdown structure showing all work components. Build a project schedule estimate duration, resources, and costs, also describe risk management planning and risk response planning. Describe subsidiary management plans including communications, procurement, and quality

5. Design Phase:

Describe the major activities of the preliminary and detailed design activities; identify typical content of the technical specification document. Identify some design techniques use in developing the technical solution, and describe make or buy decision methodology

6. Construction Phase:

Develop a project team to build and deliver the product Describe quality assurance activities, testing and audits. Assess project performance, Develop and use a change request methodology, and further develop risk response strategies

7. Delivery Phase:

Describe the key activities of the delivery phase, also describe four major product/system conversion strategies. Understand the “go-live” transition responsibilities of the project manager, further develop scope verification and customer acceptance strategies

8. Case Studies: Case-based discussions will be conducted with topics related to the subjects of training

AUDIENCE TARGET

• Senior and Middle Project Managers with responsibility for the IT project execution, and Project Management team including Methodology and Functional Experts, Project Managers, and Project Coordinators.
• Managers wishing to increase or update their knowledge of project management methodology functions and processes.
• Others with an interest in improving IT project management results within their organizations, and who would benefit from an understanding of the project management knowledge as related to IT project implementation.
•  Direct involvement in a particular project, either as a project manager or as a staff member, then this  training becomes  a recommended prerequisite.